The department works to keep abreast with all new and emerging information
and communication technologies with a view to adapting and adopting those that add value to Parliamentary business.
To provide ICT equipment, Technical support to the Administration of Parliament and the Legislators.
To provide and maintain secure and user friendly information systems to
• Innovativeness and proactiveness
• Commitment to professionalism
• Objectivity and transparency
• Excellency in service
The department has overall responsibility for driving implementation and use of ICTs at Parliament. The department provides reliable and secure information and communication systems which meet the needs of the Parliament of Zimbabwe and the nation's citizens.
The department is also responsible for the following services to Parliament:
Procurement, maintenance and distribution of computer hardware,
peripherals, and computer consumables
Hardware and software support which include installation and servicing
Software maintenance, troubleshooting, solving user problems and
assisting users whenever need arises.
Administration of the e-mail, intranets, extranet and internet facilities
by ensuring reliable communications and networking; and
Computer training for the officers and members.
The ICT Strategy: Background
Zimbabwe Parliamentary Reform Process commenced in 1997 and the
department's role in this process is that of harnessing the power of ICTs for
information delivery to all citizens of Zimbabwe. Accordingly, the Parliament
embarked on a process of harmonizing its ICTs with a view to appropriately
discharge its constitutional mandate. The Parliament of Zimbabwe developed an ICT strategy. The strategy is exhaustive, and has provided the framework on the best practices that can be adopted to drive parliament computerisation.
The Parliamentary constituency Informatics database and the Legislator Database are readily available on the website and is accessible by all parliament stakeholders, which includes all citizens.
An ICT Operationalisation document of the ICT strategy was produced in January 2006. This website is a product of phase 1 of the Operationalisation strategy and we are proceeding with other phases ie the Redesign of the Parliament website (2013).
The Operationalisation document seeks to adopt the use of both traditional and modern methods of communication, which will include Fibre Optic Link, Vsats, microwave radio and terrestrial links to network all constituencies. This will enable all constituencies to access each other and also to access parliament databases.
Parliament has two nodes that provide LAN/WAN services namely Parlzim and Parliament.
Parliament is an institutional member of the Computer Society of Zimbabwe, and this membership has contributed towards continuous professional development of the ICT Department employees.